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On-site popup Inline Embed

Customer Satisfaction (CSAT) Survey

A quick survey to measure customer satisfaction and understand how shoppers feel about their experience with your store.

Shown as an on-site popup or inline embed while the customer is browsing.

Process

How it works

From first interaction to actionable insight in three simple steps.

1

Create survey

Add a CSAT question to your survey, or get started faster with the ready-to-use CSAT template.

2

Trigger at the right moment

Show the popup on the pages where shopper feedback matters most.

3

View your analytics

Track your CSAT score, response distribution, and customer satisfaction insights in your analytics dashboard.

The Tech Stack

Built with Apricot

CSAT Question Type
Branching Logic
Custom Branding
Analytics
On-site Popup
Inline Embed
Read documentation

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Build this survey on your store

Launch it in minutes with Apricot — no code required.

Start free trial